Privacy Policy

  1. Information Collection

    Through our BigCommerce storefront, we collect personal information necessary to fulfill your order, including your name, shipping address, and email.

  2. Payment Security

    We utilize Authorize.net and Payroc for payment processing.
    Your sensitive financial data is encrypted and handled directly by our payment gateways.

    Venabulum does not store your full credit card information on our servers. We only retain transaction metadata (such as the last four digits of the card) for order verification and refund purposes.

  3. Third-Party Services

    We share your information only with essential service providers:

    BigCommerce: Our e-commerce platform host.
    Payment Gateways: To authorize and settle your transactions.
    Shipping Providers: To generate labels and deliver your products.

  4. Cookies & Tracking

    We use cookies to maintain your shopping cart session and improve site performance. You may disable these in your browser settings, though it may impact your ability to complete a purchase.

  5. Data Rights

    You may contact us at any time to request access to your data, or to request that your personal information be corrected or deleted from our records.